Sm506 Privacy Policy – Your Personal Data Protection

1 Introduction

Sm506 ("we", "Platform", or "sm506") respects the privacy of every user who uses our services at sm506.onl. This Privacy Policy explains in detail how we collect, store, use, and protect your personal information when you use the sm506 platform — whether through our website or mobile app.

We understand that your personal information is sensitive, and we take this responsibility seriously. Every decision regarding data handling at sm506 is made with the interests and security of our users as the top priority. This is not merely a legal obligation — it is a core value we have upheld since the very first day sm506 was founded.

This Privacy Policy is to be read together with Terms and Conditions sm506 and other related policy documents. In the event of any conflict between this Privacy Policy and any other document, this Privacy Policy shall take precedence on matters involving personal data protection.

2 Information We Collect

Sm506 collects various types of information from users to ensure our platform operates properly, remains secure, and delivers the best experience for you. The information we collect falls into two main categories:

A. Information you provide directly:

• Full name as stated in your identification document
• An active mobile phone number
• Valid email address
• Date of birth
• Bank account or e-wallet details for deposit and withdrawal purposes
• Copies of identification documents (KYC) when required for identity verification
• Any information you share via Live Chat or communications with the sm506 support team

B. Information collected automatically:

• IP address and general location information
• Device type, operating system, and web browser version
• Game session data including the date, time, and type of games played
• Financial transaction records including deposits, withdrawals, and wagering history
• Cookie data and unique device identifiers
• Platform access logs and usage patterns

3 How We Use Your Data

Sm506 uses the information collected solely for legitimate and reasonable purposes related to the operation of our platform. The following are the primary purposes for which your data is used:

• Account Management: To create, manage, and maintain your sm506 account, including the registration process, identity verification (KYC), and password management.
• Transaction Processing: To process deposits, withdrawals, and all financial transactions accurately, swiftly, and securely.
• Platform Security: To detect, investigate, and prevent fraudulent activity, money laundering, multiple account usage, and other security threats.
• Communications: To send important account notifications, security updates, promotional information (with your consent), and responses to support enquiries.
• Service Improvement: To understand usage patterns, improve the user interface, and develop new features that are more useful for sm506 members.
• Responsible Gaming: To monitor gaming patterns and support users who may need assistance related to responsible gaming.
• Legal Compliance: To comply with legal obligations, including reporting requirements to the relevant authorities when required by law.

4 Sharing Information with Third Parties

Sm506 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are certain situations where sm506 needs to share your information with specific parties to enable our platform to function properly:

• Payment Service Providers: Required transaction information is shared with payment providers such as DuitNow, FPX, Touch 'n Go eWallet, and Boost solely for the purpose of processing your financial transactions.
• Game Software Providers: Game session data is shared with game providers to ensure the fairness and functionality of the games you play.
• Technology Service Providers: Cloud infrastructure and security providers that help sm506 operate daily with safety and reliability.
• Legal Authorities: sm506 will disclose required information to government authorities, law enforcement agencies, or regulatory bodies when compelled to do so by applicable law.

All third parties working with sm506 are required to comply with high data security standards and may only use your information as directed by sm506, not for their own purposes.

5 Cookies and Tracking Technologies

Sm506 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the sm506 website.

Sm506 uses the following types of cookies:

• Essential Cookies: Required for core platform functions such as maintaining your login session and remembering your security preferences. These cookies cannot be disabled.
• Performance Cookies: Collects information on how users interact with the sm506 platform to help us improve the overall user experience.
• Functional Cookies: Allows the platform to remember your preferences such as language and certain settings for your future visits.
• Analytics Cookies: Helps sm506 understand platform traffic and usage patterns in aggregate, non-personally identifiable form.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality or your experience on the sm506 platform.

6 Data Security

The security of your personal data is a responsibility that sm506 takes very seriously. We implement multiple layers of technical and operational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction:

• Data encrypted in transit using 256-bit TLS/SSL protocols
• Data at rest encrypted using the latest industry encryption standards
• Two-factor authentication (2FA) available for all sm506 accounts
• 24/7 security monitoring by our cybersecurity team
• Regular penetration testing by independent third parties
• Role-based access control (RBAC) for internal staff
• Regular security audits and data protection policy reviews

7 Data Retention and Deletion

Sm506 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable laws and regulations in Malaysia.

• Active account data: Retained for as long as your account remains active on the sm506 platform.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian legal requirements relating to financial reporting and anti-money laundering.
• KYC data (identification documents): Retained for 5 years after account closure, or longer if required by the relevant authorities.
• Support communication logs: Retained for 2 years for reference and service improvement purposes.
• Inactive account: Data for accounts inactive for more than 3 years may be deleted after notice has been sent to the user.

When your personal data is no longer needed and there is no legal obligation to retain it, sm506 will delete or anonymise that data securely and irreversibly.

8 Your Rights as a User

As a trusted sm506 user, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):

To exercise any of the above rights, please contact the sm506 support team via 24/7 Live Chat or email at [email protected]. sm506 will process your request within 30 business days.

9 Children's Privacy

The sm506 platform is intended for users aged 18 years and above only. sm506 does not intentionally collect or store any personal information from individuals under the age of 18.

If you are a parent or guardian and believe that your child under the age of 18 has registered or used the sm506 platform, please contact us immediately at [email protected]. We will take immediate action to delete the account and all associated data without delay.

10 Changes to This Privacy Policy

Sm506 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or changes to the services we offer.

When there are significant changes to this Privacy Policy, sm506 will:

• Displaying a clear notice on the sm506 website homepage
• Sending email notifications to registered users
• Updating the "Last Updated" date at the top of this document

Continued use of the sm506 platform after any Privacy Policy changes are published constitutes your agreement to the updated privacy terms. If you do not agree with the changes, you have the right to close your sm506 account.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how sm506 handles your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 directly on the sm506 platform for the fastest response.
• Telegram: Contact a sm506 support agent directly for immediate assistance.
• Email: [email protected] — response within 24 hours on business days.
• FAQ: Visit the FAQ us for answers to the most frequently asked privacy questions.

Sm506 has a Data Protection Officer (DPO) responsible for ensuring compliance with data protection laws. All privacy complaints will be thoroughly investigated and you will receive a response within a reasonable timeframe.